Reply & Quote Desk
Answers every buyer email and WhatsApp with a priced quote, and re-prices open quotes when raw material costs move.
19 hrs → 5 minfirst reply time
Sell more, buy smarter. Win the orders you lose today.
Your whole export office, working 24/7. TradeWynd is AI that finds buyers, answers them, checks suppliers and handles the paperwork, set up inside your business. You approve every step.
5 min first reply, day or night5 weeks to go live100% your data, your accounts
Export desk
Live · demo data
Export orders go to whoever replies first.
A buyer in New York writes at their lunchtime. In Jaipur, it's 10:40 at night. Switch between the two to see what happens to the same inquiry.
Time until the buyer hears back
14h 30m
Staff time on this reply45 min
What happens to the orderLost
Six modules. Three jobs: sell, source and paperwork.
Built on tools you already use: WhatsApp, email, Excel and Tally. We install it in your office, train your staff in Hindi and English, and you approve anything that goes out on WhatsApp.
Buyer Outreach
Personal follow-ups to trade-fair visitors, buyers who stopped ordering and new importers, each approved by you.
3 weeks → 48 hrsto follow up every lead
Buyer Finder
Catches buyers asking right now on EPCH, IndiaMART and Alibaba, and finds importers already buying your product.
Scam-checkedlive buyer requests
Sourcing Desk
Every dealer, supplier and job-worker offer in one place, priced against what each one really delivered before.
True costper polished carat
Catalogue Studio
A photo plus a few details becomes a buyer-ready description and line sheet in your house style.
20 min → 3 minper product
Doc Desk
Reads invoices and purchase orders from PDF, photo or WhatsApp, checks the totals and builds the Tally entry.
70%+entries need no correction
Underneath, built once and shared: one buyer book, one cost book, one supplier book and one WhatsApp approval flow.
Try it with a real buyer message.
Pick an example or type your own. Watch the workflow run underneath, step by step, exactly as it does inside n8n.
Requests go to /tradewynd/reply, /fair, /catalogue, /invoice.
Buyer message
Uses the demo price list below.
Demo price list the desk uses
Waiting for a buyer messagePick an example on the left and press “Run the desk”.
Visiting cards from the fair
Three buyers met at your stall at a trade fair. Edit any field or add your own card, then generate the follow-ups.
No follow-ups yetPress “Write follow-ups” to turn the cards into emails.
Product details
Nothing written yetFill in a product and press “Write description”.
Invoice text (from PDF, photo or WhatsApp)
Totals and GST are checked automatically.
No invoice read yetPress “Read invoice” to extract the fields.
n8n workflow · Buyer reply deskIdle
Sell more. Source smarter.
New features we are building into the Sell and Source modules. Try each on sample data: protect quotes when raw material costs move, win back buyers who went quiet, catch buyers asking right now, find importers already buying your product, and judge every dealer offer and rough lot.
Sell
Source
Sample data · runs in your browser
Part of Buyer Outreach · alongside fair follow-up
Sales history (from Tally)
Buyers are fictional.
No buyers checked yetPress “Find buyers to win back” to scan the sales history.
Part of Buyer Finder · importers already buying your product
What you sell and where
Real version: importers come from public shipment records, wholesale marketplaces and trade-show buyer lists. Every message is approved by you, sent in small numbers, with an opt-out.
No search yetPick a product and market, then press “Find importers”.
Part of Reply & Quote Desk · protects open quotes
Open quotes (silver jewellery)
Jaipur rate on 28 Sep 2026 was about ₹2.40 lakh per kg. Drag to see what a price move does.
Quotes not checked yetPress “Check open quotes” to recost them at today’s silver rate.
Part of Sourcing Desk · judge every rough lot and dealer
Rough emerald lots (edit any number)
Your selling price per polished carat (US$)
Nothing compared yetPress “Compare sources” to see the real cost of each lot.
Part of Buyer Finder · buyers asking right now
What to watch
Radar is offPress “Start the radar” to watch requests arrive, get checked and scored.
Workflow · Win-back deskIdle
Fast where it's safe. Human where it matters.
Every message is sorted before anything is sent. You decide what counts as safe, and you can switch on more automation as trust builds.
Auto-replied
Easy questions
- Catalogue and availability
- List prices and minimum orders
- Lead times and shipping
Needs approval
Money decisions
- Discounts and large orders
- Custom designs and rush orders
- Payment terms
Owner alerted
Anything sensitive
- Complaints and damaged goods
- Payment problems
- Anything the AI isn't sure about
Live in five weeks. In your office, not on a call.
Week 0
Fixed price, fixed scope. Payments in three parts: 50% to start, 30% at the working demo, 20% at go-live.
The check-up
We spend a day in your office. We count inquiries, measure reply times and time the typing work.
You get a report: hours lost each week and what they cost you.
Collect your knowledge
Price lists, stock sheet, catalogue, 100 old buyer emails. We also start WhatsApp Business verification.
You give: files and one contact person.
Build and wire it up
Your knowledge folder, the reply workflow, and the green, amber and red rules you choose.
You see: a working sandbox with your own data.
Test on your old emails
The desk answers your last 100 inquiries. We compare with what your team sent and fix every gap.
You get: an accuracy report before anything goes live.
Go live, carefully
Everything waits for approval at first. We train your staff on site, in Hindi and English.
You do: approve drafts with one tap.
Switch on auto-replies
Once you trust it, easy questions go out on their own. We measure reply time and hours saved against your check-up.
Then: monthly support keeps it improving.
Made for the way Jaipur exports.
Gems and jewellery
5 min to answer a buyer, day or night
- Sharpest pain
- Priced replies to buyers overseas
- Start with
- Buyer reply desk + catalogue writer
- Typical fit
- 20–300 staff, many stone varieties
Handicrafts
48 hrs to follow up every fair lead
- Sharpest pain
- Trade-fair leads that go cold
- Start with
- 2-week fair follow-up sprint
- Typical fit
- Block print, blue pottery, stone, carpets
What would it save you?
Move the sliders to match your business. These are planning estimates; the check-up measures your real numbers.
Your estimated savings each month
Staff hours saved0
Value of that staff time₹0
Extra profit from orders you stop losing₹0
Total benefit per month₹0
Pays back a ₹2.5 lakh setup in–
Assumes the desk handles 70% of reply time and wins back 1 in 4 orders now lost to slow replies. Monthly support fee not deducted.
Measure my real numbers →Fixed prices. No surprises.
Prices exclude GST. AI usage and WhatsApp message fees are billed at cost with a small handling margin, usually ₹2,000–9,000 a month.
Straight answers.
It only uses your approved price list, and anything involving a discount, a large order or a custom piece waits for your one-tap approval. For the first weeks, every message waits for approval until you're comfortable.
Accounts are set up in your company's name, and your buyer lists and designs stay yours. We sign a confidentiality agreement before seeing any file, and set up consent and data handling for India's data protection law (DPDP).
Usually no. We connect your existing business number to the WhatsApp Business API through an approved provider. Meta's verification takes a few days, which we start in week one.
Yes. Training happens on site in Hindi and English, approvals work in plain WhatsApp, and the desk can read and write messages in the buyer's language.
Three months of support are included. After that, monthly support keeps it running, updates it when prices change, and adds one small improvement every quarter.
Let's find the hours your team loses every week.
Tell us a little about your business and we will get back to you within one working day.